FAQ

When is BrainShare?

We will host BrainShare February 3-7, 2013.

Where is BrainShare?

BrainShare 2013 will take place at the Salt Palace Convention Center in Salt Lake City, Utah.

How do I get directions to the convention center?

The Salt Palace Convention Center is located at:

100 S. West Temple
Salt Lake City, UT 84101

For maps and further directions, please visit www.saltpalace.com.

Where do I go when I arrive at the convention center?

You will need to check in at the registration area in Hall E of the Salt Palace Convention Center, where you'll receive your BrainShare badge and all your conference materials.

How can I make discounted hotel and travel arrangements?

We have negotiated discounted rates with downtown Salt Lake City hotels in what is known as the BrainShare room block. Please book a room at one of these hotels when you have completed the conference registration process. The earlier you register the better your chance of getting the hotel and room of your choice. For BrainShare hotel information see the hotel information page.

The Salt Lake City (SLC) International Airport is a major Delta hub, but it also services many other commercial airlines. This makes getting to Salt Lake City quite easy. Taxis are available at the airport and some hotels offer shuttle services. Should you want to make individual transportation arrangements to and from the airport, you may make your reservations here.

Do I have to stay in the BrainShare hotel room block, or can I choose my own hotel?

No, you do not have to stay in the BrainShare room block, but you will find that the BrainShare negotiated rates are comparable with others in the area and in some cases are cheaper. Keep in mind that we only provide shuttle transportation between hotels and the conference center for hotels in the BrainShare room block.

What will the weather be like?

Winter weather in Salt Lake City is generally cold and often snowy, which is why the local skiing is so good. Average temperatures in February in Salt Lake City range from a high of 44 degrees Fahrenheit (7 Celsius) to a low of 31 degrees Fahrenheit (-1 Celsius). Generally, expect snow on the ground and cold nights. For more specific information on area weather, check the local weather.

What are my dining options in Salt Lake City?

We provide lots of food at BrainShare, but if you want to dine out, you'll find many pleasant options. The area around the convention center and hotels is full of restaurants, including both fine and casual dining, Mexican restaurants, Italian bistros with impressive wine lists, local brewpubs with great food and a surprising number of excellent sushi restaurants.

How do I register?

Online registration begins September 24, 2012. You will need to create BrainShare attendee credentials (username and password) to register. Please note that after December 14, 2012, you will not be able to pay your registration fee with purchase orders, checks or wire transfers. For more registration information, or to register now, visit www.brainshare.com/register/.

Is there a registration deadline?

There is no registration deadline. You can even register onsite if you want to wait until you arrive in Salt Lake City. However, the earlier you register for the BrainShare conference, the better your rate will be. For details, visit www.brainshare.com/register/

What if I have to cancel?

Do you offer group discounts?

BrainShare is pleased to extend a 20 percent registration discount to user groups and companies with 10 or more attendees. To qualify for the group discount, everyone who registers must be employed by or affiliated with the entity requesting the group registration code. See the eligibility requirements and request form.

When and how will I know if you have received my registration?

You will receive a confirmation email verifying your registration. Keep this receipt for your records. If you do not receive your confirmation email, please email support@brainshareslc.com or call 1-801-523-6545 or 1-866-745-4500 between 8 a.m. and 6 p.m. MST.

After I register, will I need to do anything else before the conference starts?

Yes. First, you will want to invite a friend to come along with you to BrainShare! Then you will want to watch your email and check the BrainShare website for conference updates. You will also want to register for the BrainShare sessions you wish to attend. Session registration opens on January 2, 2013.

How much does BrainShare cost and how can I pay?

This year, BrainShare attendees who register early get a real bargain! The October registration price for BrainShare is US$1,300. Each month thereafter the price will go up $100 until the conference begins. So, if you wait until January or February, the registration fee will be $1,600. We accept all major credit cards, checks and P.O. numbers from government and educational institutions. We accept cash onsite. To pay by check, make your check out to BrainShare 2013 and send your check along with a copy of the invoice to:

BrainShare 2013
PNC
NOVELL Inc. P.O. Box 31001-0024
Pasadena, CA. 91110-0024

I received a discount code from one of the BrainShare sponsors. I am also eligible for another discount. Can I use both?

You can only use one discount per registration. We recommend that you use the discount that will give you the greatest benefit.

What are the BrainShare hours and daily schedule?

Check the Agenda page to see an overview of various BrainShare activities and times.

What's new at BrainShare 2013?

This year, we will have multiple keynote addresses throughout the week rather than opening and closing keynotes.

Is there food at BrainShare?

Of course! It wouldn't be BrainShare without great food. We serve breakfast 7 a.m. to 8:45 a.m. Monday through Thursday. We serve lunch 11:30 a.m. to 2 p.m. Monday through Wednesday and 11:30 a.m. to 1 p.m. on Thursday. The welcome reception and other evening events will feature beverages and hors d'oeuvres.

Will I be able to see session content in advance?

We post session information and content on the BrainShare website during the week of the conference. You can access the content for several months thereafter. Session registration will open on January 2, 2013. You will need to log in with your BrainShare credentials.

How can I find out what to expect at the conference?

Do I need to bring anything special for the conference?

You may want to bring a laptop to take advantage of the conference's free wireless network. We recommend good walking shoes, and you should bring a coat or jacket for the winter weather.

Is the Salt Palace wheelchair accessible?

Yes, the Salt Palace complies with the Americans with Disabilities Act (ADA) requirements. Please let us know if you will need special arrangements so we can make your visit to BrainShare carefree and pleasant.

Will I need extra spending cash?

It depends on your spending habits. You'll find plenty of great products bearing the NetIQ_®, Novell_® and SUSE_® logos at the BrainShare store, and you may want to see the sights of Salt Lake while you're here. Gateway Mall and City Creek Center, both within walking distance of the Salt Palace, offer exceptional shopping opportunities. But your admission fee covers the BrainShare sessions and evening activities. As far as meals are concerned, we will serve a light breakfast and lunch Monday through Thursday, and will provide snacks throughout the day. We also provide food and beverages at evening events.

Will you provide transportation from my hotel to the conference?

BrainShare provides a shuttle service from certain hotels within the BrainShare room block that are not within walking distance of the Salt Palace Convention Center. We will include details in your registration materials and information will also be available in room block hotel lobbies. We do not provide shuttle service between the hotels or convention center and the airport.

I'm trying to plan my flights; what can I expect at the show on Thursday?

Breakout sessions will complete the conference on Thursday. Sessions will end at approximately 11:45 a.m.

How should I dress for the conference?

We're not too picky about how you look; we just want you to come and be comfortable. You might want to check the local weather before you get here so you can bring appropriate clothing.

When will I receive my BrainShare badge?

Make sure you have your identification and go to the check-in area of BrainShare registration, which is located in Hall E of the Salt Palace Convention Center. There you'll receive your BrainShare badge and all your conference materials.

Will I be able to access the Internet while at the conference?

Absolutely. You can take advantage of our free Internet access, including wireless access, at the Salt Palace through the BrainShare Network or via the wireless network. The wireless network supports 802.11b-compatible cards (or laptops). We will provide the network name onsite. We will also have IT professionals onsite to assist you with any configuration or compatibility issues. We are unable to offer Internet access outside the Salt Palace, but many hotels do offer high-speed Internet access. Please refer to the hotel information page to determine if there are related costs.

What are the best days to visit the sponsors?

You'll have various opportunities to spend time with our sponsors and employees in the IT Central exhibit hall. We will list exhibit hours in the conference guide. The hours will begin Sunday evening during our welcome reception and will continue to run from Monday, February 4 through the end of the day on Wednesday, February 6 after the Conference Party.

Where can I download the session presentations?

We will post session presentations on the BrainShare website after BrainShare has come to a close. You can access the presentations through the sessions link.

My question isn't listed; who can help me?

If you haven't been able to find an answer to your question, please contact us.